FAQ
*EYELASH EXTENSIONS*
WHAT TO EXPECT DURING YOUR LASH APPOINTMENT
Upon arrival, your Stylist will greet you and begin your consultation by listening to your desired look and will guide you on what style will best achieve your desired look based on your natural lashes and eye shape. Relax on a comfortable foam mattress with the option of a heated bed. Your Stylist will then walk you through the application process and the beauty enhancement begins.
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WHAT ARE ITZCALI BEAUTY POLICIES
Itzcali beauty has both a cancellation and grace period policy. Our detailed policy section can be found under Salon Policies.
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WHICH LASH SET IS BEST FOR ME
Lash extensions are an enhancement to your natural beauty. Lifestyle and comfort can help select your desired set. Here are a few questions to ask yourself:
What is your everyday look? Natural or Glam
When wearing mascara are you looking for length or fullness or both?
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WHEN SHOULD I BOOK A REFILL
At Itzcali Beauty we recommend you book a refill every 2-3 weeks from your initial appointment. This allows your lashes to maintain their health and fullness. Please note after 3 weeks a full set is required.
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HOW LONG DO THE LASH EXTENSIONS LAST
Retention will vary and it is based on proper aftercare and lifestyle. Fullness will vary between 2-3 weeks and it is recommended to receive refills during that timeframe
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DO LASH EXTENSIONS CAUSE DAMAGE
Itzcali beauty lash artists are highly trained to maintain the integrity of the natural lash. With proper application and aftercare, no damage will be caused.
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HOW TO PREPARE FOR YOUR LASH APPOINTMENT
Arrive with a fresh face, no makeup, mascara, sunscreen or contacts. Avoid caffeine and plan for your lash appointment to last between 2-3 hours and let the relaxing begin.
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HOW DO I BOOK A LASH APPOINTMENT
Appointments can be booked at your convenience using our booking site found here. Please note Itzcali Beauty releases availability on a month-to-month basis on the last Monday of each month. If no appointments are available it indicates we are fully booked. Please feel free to join our waitlist or check our site periodically for last-minute cancellations
*PERMANENT JEWELRY*
WHAT IS PERMANENT JEWELRY
​Permanent jewelry is a type of jewelry that is designed to be worn continuously without being removed. Unlike traditional jewelry that uses clasps or fasteners to secure it in place, permanent jewelry is custom-fit and secured by welding the two ends together. This ensures that the jewelry stays securely in place and cannot be easily re-moved.
DO I NEED TO MAKE AN APPOINTMENT
Currently Itzcali X Charmed will only be available at pop ups. We are currently working on having permanent walk in hours. Until then please refer to @itzcalixcharmed on instagram for live updates on pop up dates and times
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WHAT MATERIAL DO YOU USE
​ALL chains and charms will be Gold-Filled or Sterling Silver
Real gold is available upon pre order
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HOW MUCH DOES IT COST?
Please refer to the price list located under the service tab
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WILL IT HURT
No, the process of welding the jewelry is painless and non-invasive, making it a popular choice for those who want a long-lasting and hassle-free accessory.
Salon Policies
You may cancel or reschedule 24 hours prior to your date of service without penalty. A 100% service fee will automatically apply when: failure to cancel or reschedule 24 hours prior, No Call No Show, or if Arrival is past the allotted 10 minute grace period.
Although not limited, Under the discretion of Itzcali Beauty LLC, failure to do any of the above can result in a ban from Itzcali Beauty LLC. No refunds on any services or gift cards. Mask Required for all appointments. Must arrive with clean lashes, residue of any sort may result in retention issues and or cleaning fee.
Foreign refills are not accepted. Extra guests and children are not allowed. Please contact within the 72 hour grace period for any concerns following initial appointment.
Prices are subject to change.
Lash Extension Care
PRE-CARE FOR YOUR LASH EXTENSIONS
Avoid wearing any makeup to your appointment
Avoid applying oil based facial products
Avoid caffeinated beverages
Block out your schedule based on appointment duration
Prepare to Relax
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POST-CARE FOR YOUR LASH EXTENSIONS
Wash your lash extensions daily, both AM and PM
Wash after any water/ physical activity
Avoid rubbing or pulling on your lash extensions
Brush your lashes after water
Avoid exposure to high heat
Avoid Mascara, makeup wipes and cotton around your lash extensions
Permanent Jewelry Care
Information coming soon.
Online Shopping Policies
RETURN & EXCHANGE POLICY
All sales are final sale. No refunds or exchanges on all merchandise and digital products. If you believe an Item you've purchased from Itzcali Beauty is a deficient product, please contact our customer support.